When we say "unlimited", we genuinely mean it. There's no cap on the number of video editing tasks you can request each month. You are free to send us as many videos as you need edited, and we'll handle them sequentially, much like an assembly line. While we focus on perfecting one task at a time, each task typically takes between 1-2 business days to complete. Once a task is finalized, we immediately start on the next one in your queue. This process ensures each video receives our full attention and expertise to deliver optimal results.

Submitting a new request is straightforward and efficient. After subscribing, you'll gain access to our task management system where you can lodge your video requests. Simply upload your videos to your preferred cloud storage service, like Google Drive or DropBox, and share the link with us. Along with the video, fill in our pre-defined order form detailing your desired outcome, style guidelines, and any text additions. This ensures you provide all necessary information swiftly for our editors to begin their magic.
Upon completion of your order, you'll receive an email notification to review the first video draft. Remember, we offer unlimited revisions, but work on one video at a time. Once you're satisfied with the video, mark it as final and download it whenever you'd like. We'll then proceed to your next video order. The turn-around time for each video is generally between 24-48 hours, depending on complexity.

Your satisfaction is our priority. With our unlimited revision policy, you have the liberty to request as many edits as necessary until you're entirely pleased with the final result. If the video isn't aligning with your vision, please communicate this with your account manager. We're open to adjusting our approach, even if it means changing the video editor on your account, to better meet your standards and preferences.  Revision can take up to 24 hours to complete.

Our average turnaround time ranges from 1-2 business days, with our operating days being Monday through Friday. However, this can vary depending on the complexity and specifics of your request. More intricate edits might take a bit longer, while simpler tasks could be completed quicker. Please note that the estimated time of completion is crucial as it keeps you updated on the progress. While we strive to deliver as swiftly as possible, our priority is maintaining the highest quality. All timelines are subject to the production team's estimation, but rest assured, we're dedicated to serving your needs promptly and effectively.

Our commitment is to deliver high-quality edits in a timely manner. However, due to the intricacies involved in downloading video footage, editing, rendering, and uploading the final video, our minimum turnaround time is set at 24 hours. This ensures we meet your expectations while maintaining our standard of excellence, regardless of when the request is made.

Our business hours are Monday to Friday, from 9:00 AM to 6:00 PM Central Standard Time. We are closed on weekends and on public holidays. However, you can submit your requests anytime, and we'll start working on them as soon as we're back in the office.

Absolutely! We are more than happy to support content creators from various brands or agencies looking to resell our services. Our video editing solutions are designed to save you time and resources so you can focus on producing quality content. Whether you're a enterpreneur, a production agency, or managing multiple brands, our services cater to your unique needs. Please note, if you need multiple videos edited quickly for different brands, it's advisable to create separate accounts for each to maintain an efficient workflow.

We are equipped to handle a broad range of video editing tasks, including work with motion graphics and thumbnails. However, there are some limitations to our capabilities. While we can handle simple animation work, more complex projects like full cartoons or intricate explainer videos fall outside our expertise. Also, we maintain the right to refuse any content, service, or product that goes against our terms and conditions of service.

The moment you sign up, you can start submitting your video editing requests. Provided it's within our business hours, we'll commence working on your projects right away!

As soon as you've signed up, you're free to begin submitting your video editing tasks. Assuming it's within our operating hours, our team will start tackling your requests right away, aiming for delivery within 1-2 business days.

Absolutely not. Our service operates on a monthly subscription basis that renews each month. You are free to utilize our services for just a single month or for as long as you need. If you wish to cancel, simply let us know 48 business hours before your renewal date. There are no long-term commitments or contracts.